1. Contacting Zimbalam
Believe Direct Limited
Unit E Heathmans House,
19 Heathmans Road,
London, SW6 4TJ,
2. Information That We Collect From You
2.2 We may ask you for information when you report a problem with the Site.
2.3 We may collect generic information about your visits to and use of the Site such as your IP addresses, geographical location, browser type, referral source, length of visit and number of page views. Individual users will not be identifiable from this information and we may use this information for a number of purposes such as optimising the use of the Site, disclosing to third party contributors or for security purposes. In particular, we may use an analytics service provider for website traffic analysis and reporting and to track information such as which browser, screen resolution and IP address you are using to access our website, in addition to tracking your movements around our website.
2.6 Except for the banking information provided securely by You using your Personal Area for the purpose of receiving royalty payments from Zimbalam, Zimbalam does not store any other financial or credit information about You. The credit card information used during the payment process in your Personal Area is not stored.
3. Use Of Your Information
3.1 We will only use your information for the following purposes:
(a) to ensure that content from the Site is presented in the most effective manner for you and for your computer;
(b) to administer, support, improve and develop our Site;
(c) to provide customer service in relation to your use of the Site, to deal with enquiries and complaints relating to the use of the Site and to notify you about changes to our service;
(d) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
if you complete Registration, also
(e) to provide you with information about our services that we feel may interest you;
(f) to provide you with information about third parties’ products, services and events that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
(g) to administer your Personal Area and enable us to provide you with access to all parts of the Site and to enable you to download information and materials from the Site; and
(h) to send you general (non-marketing) commercial communications, such as information about the Zimbalam services provided to you by us at that time.
4. Disclosure Of Your Information
4.2 If you complete Registration, your Personal Area will not be visible to anyone except you and us. Your Personal Area can only be accessed by us, or by logging in using your password. Therefore you should keep your login details safe and not disclose them to anyone. Any Material uploaded by you to your Personal Area, will not be visible to any other users of the Site. However, any Material that you upload to your Personal Area may be seen by the owners and users of the Digital Music Services which you select to distribute your Material. You should therefore be careful when uploading Material to your Personal Area and you should not upload any Material that you do not want to be made available on the Digital Music Services selected by you.
5.2 Therefore, we may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of the Site, to improve the Site’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit the Site, to monitor website traffic and to personalise the Site for you.
5.3 If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information please consult the "Help" section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our Site.
5.4 As mentioned above, we may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to the Site may be used to create reports about the use of the Site and the analytics service provider will store this information.
6. Third Party Sites And Contributors
7. Security And Data Retention
7.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for the duration of your membership of the Site and for a reasonable period or as long as the law requires or permits.
7.2 We will store all the personal information you provide, including your login details, on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
7.3 Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.4 You are responsible for keeping your password and user details confidential.
8. International Data Transfers
8.1 Our servers are situated in the European Economic Area, however we collect data from wherever users are situated. The information that we collect will therefore be transferred to the European Economic Area from any other country in which you may be located and will be subject to UK data protection laws rather than the laws of the country in which you are resident.
8.2 We do not transfer personal data outside the European Economic Area.
9. Your Rights
9.1 You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us using the contact details provided above. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
9.2 You may request us to cease sending you any marketing information at any time by notifying us in writing or alternatively each marketing email sent to you will contain an easy, automated way for you to cease receiving marketing emails from us, or to change your expressed marketing permissions. If you wish to do this, simply follow the instructions at the end of any email. You may request us to cease processing your data at any time but if you withdraw your consent to certain types of processing described above we may be unable to maintain your membership of the Site.
9.3 If you have received unwanted, unsolicited emails sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to firstname.lastname@example.org for review.
10. Updating Information
Please let us know if the personal information which we hold about you needs to be corrected or updated at any time.